The refund policy will vary depending on when the event is cancelled.
Scenario 1: The event is cancelled before it starts
If the exhibition is cancelled due to force majeure prior to the opening of the exhibition, the Association will refund to the exhibitor the remaining amount of the booth fee after deducting necessary expenses to be reimbursed.
Exhibition Regulations Article 5-4 (2)
Note: The amount of necessary expenses will vary depending on when the decision to cancel the event is made.
Regardless of the exhibitor's billing method, both post- and pre-conference billing will be handled in the same manner.
Exhibitors billed before the exhibition will receive a refund of the booth fee minus necessary expenses, while exhibitors billed after the exhibition will receive an invoice for necessary expenses only.
Scenario 2: The event is cancelled during the exhibition period
The exhibition fee will not be refunded if the duration (dates or hours) of the exhibition is shortened due to a force majeure that occurs during the exhibition.
Exhibition Regulations Article 5-4 (3)