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Frequently Asked Questions

FAQ

Reference Materials

We'd like to request some literature on exhibiting.
You can request an exhibitors reference pamphlet from the link on this website, via Inquiry Form, or call us directly at the CEATEC Management Office.
Exhibitors Reference (PDF)

Application, Payment, and Fees

We would like to know how to apply for CEATEC.
Exhibitors can apply online from this website.
Follow the link to access Application and apply by filling in the required fields in the Exhibit Application Form.
Please note that we only accept applications online; do not submit in person, send by postal mail, fax or e-mail.
Booth position will be decided on a first-come-first-served basis as we receive the exhibit application forms.
Click to apply
When is the last day to cancel the application to exhibit?
Consult for exhibit cancellation if an exhibitor has to cancel its application owing to inevitable reasons. However please note that a full (100%) cancellation fee will be charged for cancellations made after tuesday, June 1st.
When is the last day to change the exhibition area and/or number of plan?
Exhibitors may change their application criteria up until May 31th.
As a general rule, requests to change exhibit zone(s) are not accepted on and after June 1st.
We would like to know about billing.
Statement of invoice for the booth fee will be issued and sent to the exhibitor starting in June 2021. The payment is due on or before Wednesday, June 30th. Electricity and other utilities, if applicable, will be billed after the end of the exhibition.
Will I be able to apply after the exhibitor application deadline May 31 (Mon), 2021?
■ Exhibiting at Makuhari Messe, Online Seminars
Applicants may still apply if the number of booths and conference session slots have not been filled by May 31 (Mon), 2021.
■ Exhibiting Online
You can apply for online exhibition.
If the exhibition is cancelled due to the spread of an infectious disease, will the exhibition fee be refunded?
The refund policy will vary depending on when the event is cancelled.

The refund policy will vary depending on when the event is cancelled.
Scenario 1: The event is cancelled before it starts
If the exhibition is cancelled due to force majeure prior to the opening of the exhibition, the Association will refund to the exhibitor the remaining amount of the booth fee after deducting necessary expenses to be reimbursed.
Exhibition Regulations Article 5-4 (2)
Note: The amount of necessary expenses will vary depending on when the decision to cancel the event is made.
Regardless of the exhibitor's billing method, both post- and pre-conference billing will be handled in the same manner.
Exhibitors billed before the exhibition will receive a refund of the booth fee minus necessary expenses, while exhibitors billed after the exhibition will receive an invoice for necessary expenses only.

Scenario 2: The event is cancelled during the exhibition period
The exhibition fee will not be refunded if the duration (dates or hours) of the exhibition is shortened due to a force majeure that occurs during the exhibition.
Exhibition Regulations Article 5-4 (3)

[Reference] Exhibition Regulations Article 5-4: Termination or shortening of exhibition duration due to force majeure Exhibition Regulations download

About Exhibit Area (Makuhari Venue)

Which area should we exhibit in?
Exhibitor can choose an exhibit area as desired.
It is possible for a company to exhibit in multiple areas however it is necessary to submit a separate application form for each exhibit area.
We would like to talk with an expert to decide on the exhibit area that suits us best.
Select the exhibit area with the exhibition content your company/organization wants to appeal most. It is also possible to setup a booth in each area. If you want to consult on this matter, please feel free to contact CEATEC Management Office.
inquiry form
If we are going to exhibit at Makuhari Messe, is it possible to apply for more than one of the same plan in the same area?
No, you cannot apply for more than one of the same plan in the same area.

About Planned Exhibits

How are "startups" defined for exhibiting at the Startup & University Zone inside the Co-Creation PARK?
Startup is defined as growing enterprises/organizations that are in business for less than 9 years (established after October 2012).

About Online Exhibit (Online Venue)

Is it possible for an exhibitor to introduce more than one product in one exhibition channel (product introduction page)?
Yes, it is possible.
We want to turn the exhibition channel into a special page for our company.
It is possible, however will be dealt individually for a fee. Details will be announced separately in May.

About Seminar Sessions (Conferences)

Will seminars (conferences) be held at the Makuhari Venue during the exhibition?
No, this year, seminars and conferences will be performed entirely online during the exhibition period.

Others

We want to learn more about it.
Please contact the CEATEC Management Office via the inquiry form. One of our representatives will contact you with further details.
inquiry form